i) Simple, Secure Endpoint Backup and Recovery
Continuous file and folder backup protects business documents against ever-present threats such as human error, hardware failure, ransomware, and lost or stolen devices. With the ability to backup over any Internet connection, it protects user’s valuable business data wherever they are, whether they’re in the office or on the move. Six month versioning protects against accidental deletion, and ensures corrupted data can be recovered by users or with the assistance of their administrator.
ii) Automate Service
Delivery Administrators can configure backup settings including default backup paths, bandwidth usage, and alerting frequency, to allow for streamlined implementation and service management. Integrations with Autotask PSA automate contracts and billing, with options to automatically generate support tickets. A parsable XML enables automated monitoring by RMM to increase visibility and improve issue resolution.
iii) Seamless Deployment
Deploy remotely via RMM in minutes, start protecting client data fast. Deploy via AD Group Policy or by emailing the download link to users for self-install. With Datto RMM, the native integration also includes silent install and mass authentication, removing any negative impact on user productivity during deployment.
iv) End User Access
Intuitive design means users can easily and quickly access and restore their own files, enabling them to recover from common data-loss scenarios such as accidental deletion without raising a support request. Administrators can also securely access client accounts to restore data on their behalf.
v) Enterprise-Grade Security, Compliance, and Reporting
With greater than 99.99% uptime alongside HIPAA, GDPR and SOC 2 Type ii compliance, Autotask Endpoint Backup has a proven track record for keeping business data safe and available 24/7. Data is encrypted with 265 AES encryption both in transit and at rest. Data centers are geo-redundant, with regions based in the USA, Canada, Europe, and Australia. Powerful reporting allows techs to filter, save, and schedule and automatically be emailed reports on activity and status, including backup status, access by users, and data retrieval via download or restore.