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What is Remote Monitoring and Management?

Updated: Oct 13, 2022

Have you ever had to deal with a server issue at 2 am? What about an email outage that left your team unable to communicate for hours?

If so, then you know just how important it is to have good remote monitoring and management in place.

Remote monitoring and management (RMM) is a set of tools and processes that allows you to manage your servers and other devices from afar. With RMM in place, you can quickly detect and fix issues before they become significant problems. You can also use RMM to automate tasks, freeing up your time to focus on more important things.

Many different RMM tools are available, each with unique features and benefits. Choosing the right RMM tool can be challenging, but finding one that fits your needs is crucial. Here at PC Onsite, we use Datto RMM. Datto RMM is a comprehensive RMM tool that helps us manage our clients' IT infrastructure from a single platform.

Datto RMM offers many features and benefits, including:

  • Remote access to any device, anytime, from anywhere

  • Powerful automation capabilities

  • A customisable dashboard for easy monitoring

  • Detailed reporting

With Datto's features and our expertise, we're able to provide our clients with the best possible RMM experience. Solving problems quickly and efficiently is our top priority!

If you're looking for an RMM tool to help you manage your IT infrastructure, contact PC Onsite today. We'll be happy to discuss your options and help you find the right solution for your needs. Are you a business owner who is looking for IT Support in Auckland to improve your operations, develop a solid business plan, utilise technology, prioritise customer service, and create an effective marketing strategy? Give Tony a call now at 021-804-602 for any questions, or contact PC Onsite today to learn more! Alternatively, you can also book a call below for a dedicated one-on-one discussion!

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