• Tony Liu

Technology plays a key role in enabling communication and remote work

Technology plays a key role in enabling communication and remote work.


Cloud-based productivity tools and other employee-facing technologies are increasingly prevalent in today’s workplaces, but this sudden large-scale remote-working experiment will definitely surface additional lessons learned — and opportunities for improvement. To increase utilisation and improve the effectiveness of remote-working tools and technologies, communicate best practices and ideal use cases.



Even if your technology or infrastructure is inadequate, guide employees on effectively leveraging email, instant messaging and internal social media platforms to drive better and more consistent usage.


“The first lesson learned from the coronavirus situation is to accelerate the development of a technology infrastructure that can support alternative types of working,” says McEwan. HR leaders can leverage this opportunity to measure the impact on employee performance and productivity to build a business case for technology investment and more progressive policies for effective remote/flexible working.


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